Shipping policy

 

All orders are processed within 2 business days (or less) of being placed. 

You can expect your US order to arrive via regular mail within 5-10 business days, this may be increased for some remote locations. 

You can expect your International order to arrive via regular mail up to 4 weeks, this may be increased for some remote locations. It is recommended that you contact shopus@rcmusic.ca for further information on International shipping times before placing your order. 

Once your order is in transit, The RCM Shop cannot be held responsible for any shipment delays or missing packages. 

Please note that we do not ship to PO Boxes in the US.  

Countries we ship to: 

 

If you are looking to ship to a country that is not on the list then please direct enquiries to shopus@rcmusic.ca. 

RCM Shop offers free ground shipping in the United States on orders of $99 or more. For orders under $99, we offer a flat shipping rate of $12 for all American shipments. RCM Shop charges a flat rate of $35 for shipping on all international orders. There is only one shipping option, there is no option for expedited shipping.

Please note RCM gift cards do not contribute towards the free shipping threshold.

Orders are shipped via UPS or USPS and you will receive a tracking number via email once your order has shipped. 

Digital publications and products (courses, online tools, subscriptions) will be sent electronically via link to buyers via email, and are ineligible for refunds.